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How Rently works
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01Add your property to Rently and post on Rently's marketplace
Property Ecosystem
Our trusted partners in real estate
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Rently For Landlords
Beyond property management
Enhance your property with powerful automation throughout the rental lifecycle.
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  • Property MarketplaceList with usOur specialized marketplace allows only verified, genuine property listings to gain maximum exposure and attract the right tenants faster.
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  • Sign with SingpassSecure Digital SignaturesYou can effortlessly send secure contract signing invitations to tenants to sign with Singpass.
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  • Contract AutomationQuick Contract GenerationRently's powerful feature that enables you to produce professional-grade and flawless contracts in 60 seconds.
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Protect Your Property Assets
Receive Complimentary Insurance
Enjoy greater peace of mind as a landlord with Rently. Sign a tenant with Rently Care, and receive complimentary Landlord Plus home insurance, underwritten by Chubb Insurance. Terms and conditions apply.
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Frequently asked questions

For tenants
For landlords
For agents
Does Rently Care cost the landlord anything?

No, Rently Care comes at no fees for the landlord.

What does the complimentary insurance cover for landlords?

The complimentary insurance covers the following for landlords:

- Home contents damaged or lost by fire, floods, theft, and other defined events
- Coverage of lost or damaged fixtures and fittings from defined events
- Coverage of rental income loss / furniture storage costs if premises becomes uninhabitable from defined events
- Limited legal liability from compensation in respect to accidental property damage occuring anywhere in the world
- Access to legal, tech and financial support in an event of identity theft

Is the deposit paid directly to the landlord?

Under Rently Care, Rently pays the security deposit directly to the landlord through bank transfer.

In order to facilitate this, landlords are required to onboard using Singpass (for identity verification), as well as to confirm their bank account details to ensure correct remittance of the funds.

Is it possible for Rently to pay the deposit to the tenant instead, whereby the tenant then pays the landlord?

This arrangement will not be possible as Rently Care is not a loan.

What's the agreement between Rently and tenants like?

The agreement between Rently and tenants generally outlines the level of service that will be provided to them as a subscriber of Rently Care. This includes:

- Rently paying the deposit to the landlord
- Responsibilities in capturing the move-in condition of the premises at the start of the lease
- Responsibilities in rectifying damages prior to the end of the lease
- Service fee payment terms
- Other tenant obligations

Does Rently also pay for the tenant's first month's rent?

Rently Care is a service that only covers the security deposit portion of the tenancy agreement.

At the end of the lease, would Rently step in to confirm/reject the damages payable by the tenant (if any)?

At the end of the lease, should there be any claim from the landlord to withhold some or all of the security deposit, Rently will step in to confirm the reasonableness of the alleged damages vis-a-vis standard wear and tear.

With inventory images stored on our platform upon move-in, Rently takes an evidence-based approach in determining the reasonable extent of damages to safeguard parties against illegitmate claims and unfair withholdment of security deposits.

Would Rently, in any point in time, step in and act for the tenant if there is a dispute?

In cases where an agreement cannot be reached between tenant and landlord on reasonable damages and standard wear and tear, Rently will step in as a mediator between both parties.

With inventory images stored on our platform upon move-in, Rently takes an evidence-based approach in determining the reasonable extent of damages to safeguard parties against illegitmate claims and unfair withholdment of security deposits.

At the end of the lease, does the landlord release the deposit back to Rently or the tenants?

As the security deposit was paid by Rently, the landlord should release the deposit back to Rently.

Remittance details will be provided to the landlord upon onboarding.

Is Rently a real estate agent?

Rently is neither an agent nor a property agency. We work alongside agents to help close tenancy deals with our services.

What is Singpass Myinfo?

MyInfo is a government database service that has transformed the verification process in Singapore.

It was launched in 2016 as an auto-filling tool for digital documents. MyInfo retrieval uses Singpass verification to allow you to consent and share the required data to participating businesses for a more seamless digital experience.

By using MyInfo, you can enjoy less form-filling and a reduced need for providing supporting documentation for verification. You may read more about it here: https://www.developer.tech.gov.sg/products/categories/digital-identity/myinfo/overview.html

Why do I have to sign up with my Singpass or ID?

Rently strives to be a platform that is secure and transparent for all, and authenticating all our users helps us achieve that goal whether you are a tenant, landlord or agent. With rental scams on the rise, Rently intends to do its part to buck that trend and make renting safer in Singapore.

Our marketplace remains open for all visitors to browse with or without an account. However, in order to make offers, initiate chats with other users, list properties for rent, create contracts or apply for Rently Care, users should sign up and authenticate with their ID credentials to prevent any chance of bad actors on our platform.

Can't find an answer to your question? Contact us! Contact Sales

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